7
Peter B. Vaill, «The Purposing of High Performing Systems», Organizational Dynamics, Autumn, 1982.
8
A. J. Rowe, R. O. Mason, and K. E. Dickel, Strategic Management and Business Policy (Reading, MA: Addison-Wesley, 1986), p. 558.
9
Harlan Cleveland, The Knowledge Executive (New York: Truman Talley, 1985), Chapter 1.
10
Russell L. Ackoff, Redesigning the Future (New York: John Wiley & Sons, 1974), p. 24.
11
Clayton M. Christiansen, The Innovators Dilemma (Boston: Harvard Business School Press, 1997).
12
Peter B. Vaill, Managing as a Performing Art (San Francisco: Jossey-Bass, 1989), p. 29.
13
Chester Barnard, The Functions of the Executive (Cambridge, MA: Harvard University Press, 1938), p. 87.
14
C. K. Prahalad and Gary Hamel, «Strategic Intent», Harvard Business Review, May-June 1989.
15
W. Edwards Deming, Out of the Crisis (Cambridge, MA: MIT Center of Advanced Engineering Study, 1986); and Joseph M. Juran, Juran on Planning for Quality (New York: Free Press, 1988).
16
Herbert Simon, The Sciences of the Artificial, 2nd ed. (Cambridge, MA: MIT Press, 1981), p. 178.
17
Thomas J. Peters and Nancy Austin, A Passion for Excellence (New York: Random House, 1985), Chapter 2.
18
Martin Weisbord and S. Janoff, Future Search: An Action Guide to Finding Common Ground for Action in Organizations (San Francisco: Berrett-Koehler, 1995); Harrison Owen, Open Space Technology (San Francisco: Berrett-Koehler, 1997); Dannemiller Tyson Associates, Whole-Scale Change: Unleashing the Magic in Organizations (San Francisco: Berrett-Koehler, 2000).