Design: The formal agreement on how to approach the project and its deliverables
Planning: Following agreement, a detailed plan is created
Execution: After detailed planning and preparation, the project goes 'live'
Closing: Gradually phase out and prepare for handover of the deliverables
Handover: The formal end of the project
6. Match the synonyms:
7. Give English equivalents for the words and phrases given below:
виды деятельности по срочному и материально-техническому обеспечению; выполнение процесса; гавань; детальный план; кардинально; контрактная логистика; логистическая сеть; многогранный; обособленный бренд; объединять; практическое использование; с невероятной скоростью; сильное воздействие; склад; соглашение; сотрудник, управление проектами; фактическое прибытие судна; цифра, 6-шаговый процесс; эффективный способ.
8. Complete the sentences using words and expressions given below:
clearance; overland; waiting time, contract; document; shareholder, to ship, carrying out, project, express; shipments; logistics.
1. The founders of DHL began to .........
1
2
3
2. International air .........
4
5
3. Deutsche Post World Net became the major .........
.6
4. Deutsche Post World Net consolidated express and .........
7
5. DHL is the global market leader in international express, ...........
8
6. DHL is the company number one in ocean freight and .........
9
7. The customized solutions of the company are express ..........
10
8. The reason for the success of DHL is due to its very effective and efficient way of .............
11
12
9. Answer the questions:
1. Who were the founders of DHL?
2. What was the primary purpose of DHL?
3. What industry did this company give birth to?
4. How big was the expansion of DHL over the world?
5. What company had the biggest quantity of shares in DHL?
6. DHL logistics services and customized solutions are various, aren’t they? Name them.
7. Why is DHL a vey successful logistics company?
8. What are the steps of each DHL project?
10. Translate the sentences using the text “History and Background of DHL”:
1. DHL – международная компания, один из лидеров мирового рынка экспресс-доставки.
2. DHL была основана 20 сентября 1969 году как курьерская служба для перевозки почты между Сан-Франциско и Гонолулу.
3. Название компании образовано по первым буквам фамилий ее основателей.
4. DHL предлагает широкий набор решений для покупателя.
5. Эффективность процесса проектного управления является основой успеха DHL.
6. Процесс управления проектами в компании DHL включает 6 шагов: 1) инициация; 2) проектирование; 3) планирование; 4) исполнение; 5) закрытие; 6) передача.
7. К 1988 г. компания расширила сферу своей деятельности: она уже присутствовала в 170 странах.
8. В 2002 г. главным держателем акций DHL была компания Deutsche Post World Net.
9. Компания Deutsche Post World Net объединила все свои услуги по экспресс-доставке в единый бренд – DHL.
11. Complete the sentences using prepositions in the box (See Language Notes):
1. DHL’s whole business is dependent ......
1
2. DHL owns its success ......
2
3
3. Not only the company but the sender and sometimes the receiver can track the goods ........
4
4. DHL has developed a reputation ......
5
5. DHL in-house teams have contributed ......
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6. DHL solutions design team offers a wide portfolio of expertise and services, .......
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8
7. DHL’s international supply chain management solutions are focused .....
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8. The management of logistics is concerned .......
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12. Retell the text “History and Background of DHL” according to the plan:
A. History and background of DHL.
B. Expansion of DHL to the continents.
C. Major shareholders of DHL.
D. Areas where DHL is the global market leader.
E. World expansion of the largest express and logistics network.
F. Basic steps in the project management of DHL.
SITUATION PRACTICE
13. Make the dialogue: talk with a manager of “DHL” company about the services provided by the company:
Useful language: Answering the phone
Hello, Jonathan Young speaking.
Good morning, DHL.
I’d like to speak to…
One moment, please.
Could I have the sales department, please?
My name’s Marta Blanco.
Marta Blanco speaking......
I’m calling about.........
The reason I’m calling is....
Could you name the main services you are offering?
Could we meet on Monday at 10.30?
How / What about April 10h?
Is 11.15 convenient/OK?
Formal style
Dear Mr. Smith
I would like to…
I would be grateful if you could....
I look forward to hearing....
Could you give me some information about…?
I would appreciate if you can share your thoughts of…
UNIT 3
LOGISTICS TERMS AND ACRONYMS
1. Read the following international words. Define their meanings comparing them to the meanings of the corresponding Russian words:
computer, distribution, form, international, monitoring, national, organization, passive, physical, program, radio, satellite, separation, standards, system, technology, transmission.
2. Complete the table using suitable forms:
1
зд.параметры
2
зд. неэффектиный
3
зд. важный
4
зд. восхищаться
5
зд. Тихоокеанский регион